Software development and after-sales services

Support your digital transformation with our after-sales services and software development solutions in Montreal
After-sales services for a successful digital transformation

As part of your digital transformation, optimizing your sales and operations planning (S&OP) and supply chain management is essential. Pawa, supported by the expertise of Dev-ID, offers a suite of after-sales services to assist your business in its transition. With our advanced solutions in forecasting, S&OP, supply chain management, and sales analytics and AI, we maximize the efficiency of your processes and extract actionable insights from your data.

In addition to ensuring the successful implementation of Pawa, our expert team is available to provide personalized services. Whether you need a trusted development partner or expert guidance in analytics, sales, and operations planning, we deliver solutions tailored to your business reality.

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Audit and diagnostic

We conduct a thorough audit of your existing processes to identify opportunities for improvement in sales management and analytics, as well as in your supply chain management. This diagnostic helps guide your digital transformation and defines the priorities to optimize your operations.

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Data analysis and opportunity identification

Our experts in sales analytics and AI work with you to extract valuable insights from your existing data. We identify hidden sales opportunities and help you optimize your forecasting and supply chain management with advanced analytical models to improve forecasting accuracy and decision-making.

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Sales and operations planning (S&OP)

Our mastery of S&OP enables us to provide support for your sales and operations planning, which is vital for your digital transformation. We help align your sales and operational teams to maximize forecast accuracy, improve service levels, and ensure optimal management of inventory and resources. We also assist with supply chain management to optimize product flow, respond effectively to demand, and minimize costs.

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Personalized training and webinars

Our personalized training and webinars are designed so that your teams fully master advanced tools and concepts such as S&OP, forecasting, KPIs, and supply chain management. These training sessions are specifically tailored to key roles within your company, which include:

  • VP operations, demand planners, buyers
  • VP sales, sales directors, category managers, key account managers, sales representatives
  • Senior analysts, BI experts, developers

Individuals in these roles will benefit from customized training to maximize their effectiveness in using Pawa and applying best practices in category management, demand planning, sales planning, and sales analytics.

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Tailored consultations

We offer consultations to address specific topics such as sales management, KPIs analysis, forecast optimization, and supply chain management. Our experts work closely with your teams to address your unique needs and provide practical recommendations.

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Data integration

We oversee a seamless integration of Pawa into your systems, including POS data, market data, and external data from partners, to enrich your analyses and provide a comprehensive view of your performance. You have the option to perform the data integration independently or work with our team of expert developers to collaborate with your internal team. Turnkey solutions are also available.

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Custom feature development in close collaboration

We've built up a unique expertise in IT development in Montreal, which we leverage to support your strategic objectives, far beyond simple coding. If your business has specific needs not covered by our standard solution, we initiate a strategic dialogue to determine if this feature can be integrated into our roadmap. We can also work closely with you to design and develop custom features, prioritizing their development based on your unique requirements, while ensuring a smooth and optimal integration within our platform.

BI as a service infrastructure with Pawa

At Pawa, we understand the critical importance of security, performance, reliability, and availability of your data. That’s why we offer BI as a service for Pawa Analytics, which is based on a robust software architecture and cutting-edge hosting. Our highly secure, high-performance, and reliable business intelligence solutions provide easy access to critical data and advanced analytics.

This cloud infrastructure is hosted in high-quality data centers, which feature 24/7 availability with backup and redundancy systems guaranteeing rapid data recovery in case of failure. With this BI as a service solution, you can benefit not only from a flexible and scalable platform, but also focus on making data-driven decisions while leaving security, maintenance, and performance management to Pawa.

In addition to advanced analytics, forecasting, and planning features, Pawa enables you to integrate large volumes of existing data to detect and uncover new opportunities for your planning, sales, and marketing teams. This unique and innovative application architecture helps you centralize your data while ensuring high levels of security, performance, and reliability at all times.

Why choose our after-sales services?

Pawa is recognized for its expertise in sales and operations planning (S&OP), forecasting, sales analytics and AI, sales optimization, and supply chain management. If you're looking for a highly dependable IT development team in Montreal that understands your business challenges, our approach will deliver solid results. Since 2001, we have helped numerous businesses transform their data into success through solutions based on accurate forecasts, optimized sales management, and state-of-the-art operations management. We provide our clients with customized solutions for a successful digital transformation.

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